"The more I find out, the less I know."
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Weather at the Frozen North
This is my personal blog. My professional blog is The Customer Service Survey I've written a book called Gourmet Customer Service. You can buy it on Amazon. (in)Frequently Asked Questions AIM Screen Name: DFNfrozenNorth
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Last Updated: Aug 07, 2008 03:29 PM
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Monday - April 05, 2004 at 03:37 AM inPeople Do What You Pay Them To Do
If someone's bonus is determined by the amount s/he can cut costs, then costs will get cut. Even if it means not paying employees .
Of course, all the companies mentioned in this article have policies prohibiting such behavior on the part of managers. But when a manager is told, "Don't pay overtime or you're fired," and, "Don't shave your employees' hours or you're fired," is it any surprise that managers choose to shave hours? Either way the manager runs the risk of getting fired. But when told to do an impossible task (more work than is possible with the allowed payroll), at least shaving hours gives the manager a chance to get away with it. Posted at 03:37 AM | Permalink | | | |