Has it really been a week since my last article?

Things have conspired to keep me away from the keyboard lately.

For one, my sister is getting married in a week and a half. I've been working to get my yard into less-than-embarrassing condition before relatives start showing up.

I've also been busy at work: we're going to be publishing a book on how to measure customer service quality, and I'm working on a new client contract.

Not that I don't have things to write about. Some topics which haven't seen the light of day yet: How to reform medical malpractice and simultaneously reduce hospital errors; My disgust over the overwhelmingly partisan flavor of the election so far; How the "Wisdom of Crowds" book/meme is really just a lack of understanding of statistics; and An idea for an experiment in electronic markets for all sorts of stuff (the last might become a coding project rather than a blog entry, if it ever sees the light of day).

For the moment, I've got another beta test run to oversee. TTFN.